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Free After Sales Support
Once you have purchased o-track our support doesn't stop there, we have a help-desk support system and we are always on-call to help you with any questions you may have. You will have access to un-limited free support when you purchase our on-line pupil tracking software.

Free Termly Data Import Service
If you would like us to import your data for you, we will, for free! Here at Optimum we want you to get as much out of O-Track as possible, so if that means us keeping your data as current as possible then ask us and we will complete your termly data import for free. We can import data exported directly from your school management system such as SIMS.net or any spreadsheets you use in school - we will accommodate your current practices whatever they are.

Pre-loaded Data
You don't have to worry about spending hours inputting each pupil onto o-track, we will do it for you. Again, this is a free service. Once we have your data we can have you up and running with o-track within 24 hours.

Need A New Report?
If the report you need isn't already on o-track feel free to call us and we will be more than happy to create the new report for your use. All new report requests are free and you can make un-limited requests for new reports when you purchase our on-line pupil tracking system.

Help-desk
If you ever have any problems with o-track or you would like to request a new report for your school please don't hesitate to ring our help-desk on 01302 88 77 77.

Training
We are always happy to provide existing customers with training sessions. When you purchase o-track you will automatically receive a free training session upon request. Please visit our 'o-track training' page for more details.

Remote Support
With your permission we have the ability to access your PC from our office and talk you though any issues you may have via the phone.